Privacy Policy
Last Updated: 2026
Digital Inclusion Wales ("we," "us," "our," or "Company") operates digitalinclusionwales.org.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated content, functionality, and services offered thereon (collectively, the "Website").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information about you in a variety of ways depending on how you interact with our Website:
- Personal Information: Name, email address, and contact information you voluntarily provide through forms or enquiries
- Technical Information: IP address, browser type, operating system, and device identifiers
- Cookies and Tracking Data: Information collected via cookies, pixels, and similar tracking technologies
- Usage Data: Pages visited, links clicked, time spent on pages, and referral sources
- Affiliate Data: Transaction identifiers and referral tracking to monitor affiliate commissions
How We Use Information
We use collected information for the following purposes:
- Analytics and performance monitoring to understand visitor behaviour and Website usage patterns
- Affiliate tracking to verify referrals and calculate commission payments from affiliated casinos and betting operators
- Site improvement and optimisation based on user behaviour and feedback
- Sending promotional communications and updates (with your consent)
- Compliance with legal obligations and fraud prevention
- Personalisation of content and user experience
Cookie Policy
Our Website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and track activity.
Types of Cookies We Use:
- Essential Cookies: Required for Website functionality (e.g., security, site navigation)
- Analytics Cookies: Track user behaviour and Website performance (Google Analytics)
- Marketing Cookies: Used for affiliate tracking and remarketing campaigns
- Third-Party Cookies: Set by partner casinos and advertising networks
Managing Cookies:
You may control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may impair Website functionality. You can also opt out of analytics tracking via:
- Google Analytics Opt-Out Browser Extension
- Your browser's "Do Not Track" feature (if enabled)
Third-Party Links
Our Website contains links to external websites, including casinos, betting operators, and affiliate partners. We are not responsible for the privacy practices or content of these third-party sites. Each casino and betting operator maintains its own independent privacy policy, and we strongly encourage you to review their terms before engaging with their services.
We do not control, endorse, or assume liability for third-party privacy practices. Your use of linked websites is at your own risk and governed by their respective privacy policies.
Your Rights
Under UK law, particularly the General Data Protection Regulation (GDPR) and Data Protection Act 2018, you have the following rights:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data (subject to legal exceptions)
- Right to Restrict Processing: Request limitation on how we use your data
- Right to Data Portability: Receive your data in a portable, machine-readable format
- Right to Object: Object to processing for marketing or affiliate tracking purposes
- Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us using the details provided in the "Contact Us" section below.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
- Personal Information: Retained for the duration of your interaction with our Website and for 3 years thereafter (unless legal obligations require longer retention)
- Analytics Data: Typically retained for up to 26 months
- Affiliate Tracking Data: Retained for financial accounting and compliance purposes (minimum 7 years)
- Cookies: Retention periods vary; see your browser settings or individual cookie policies
When data is no longer needed, we will securely delete or anonymise it in accordance with applicable regulations.
Contact Us
If you have questions, concerns, or wish to exercise your data rights, please contact us:
Email: privacy@digitalinclusionwales.org.uk
Website: digitalinclusionwales.org.uk
Jurisdiction: United Kingdom
We aim to respond to all privacy enquiries within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
This Privacy Policy may be updated periodically to reflect changes in our practices or applicable legislation. We will notify you of significant changes by updating the "Last Updated" date at the top of this document.